North Carolina Coalition to End Homelessness

NC HMIS at NCCEH

The NCCEH Data Center supports Continuums of Care (Balance of State, Wake, Durham, and Orange) in efforts to collect, manage, and use critical population and service information about homelessness in these communities. Each Continuum of Care (CoC) is required by the US Department of Housing and Urban Development (HUD) to collect and report out on defined data elements regarding persons served through local homeless service systems and programs. This data is entered into a Homeless Management Information System (HMIS). In North Carolina, the system is ServicePoint, created by Bowman Systems, Inc. and administered by the Michigan Coalition Against Homelessness (MCAH). The NCCEH Data Center provides the Local System Administrator support along with other data-related services for 82 counties across the state. 

Contact the NCCEH Data Center Help Desk
919-410-6997
Email us

 

NCCEH Data Center Values

  • Ending homelessness: driving toward the 30-day HEARTH goal
  • Client centered: every number has a face and every face has a name
  • Data quality strengthens confidence: data quality = accuracy, completeness, timeliness, validity and integrity
  • Data should be used to create change: at the CoC level, the agency level and the program level
  • Partnership in problem solving: honesty and commitment to finding the right solution
  • Communication is the key to our relationship: clear, accurate and timely information; ongoing opportunities for feedback

Data Center Services

System Administrator Support

  • Team of System Administrators acting as your Local System Administrator (LSA)
  • Trained and supported by MCAH
  • Provide all LSA functions & liaison with MCAH
  • Engaged and knowledgeable about your community

Data Utilization & Reporting

  • Data Analyst working with System Administrators
  • Support federal reports (APRs, AHAR, PIT/HIC, etc.)
  • Meet deadlines
  • Measure performance
  • Ensure that agencies and CoC staff understand the numbers for your community

Community Empowerment

  • Support community-wide processes such as coordinated assessment/intake
  • Tailored training to meet your local needs
  • Strengthen data quality
  • Support development of CoC policies
  • Use of data for system design

 
NC HMIS Resources

Presentations, Instructions, and Forms View
2015 AHAR Data Correction view pdf
Instructions for Updating ServicePoint Contact Info view pdf
Presentation from the 9.25.15 Agency Administrator Meeting view pdf
Presentation from the 7.27.15 Balance of State Agency Administrator Meeting view pdf
Presentation from the 5.6.15 Agency Administrator Call-In Meeting view pdf
Preparation for Migration Training (instructions) - updated 7.10.15 view pdf
Table of Agreements view pdf 
Participation Agreement view pdf
Administrative QSOBAA (Administrative Data Sharing Agreement) for Durham, Orange, and Wake CoCs view pdf
Administrative QSOBAA (Administrative Data Sharing Agreement) for Balance of State CoC view pdf
User Agreement view pdf
Agency Agreements FAQs view pdf
HMIS Agency Administrator Roles and Responsibilities view pdf
News Updates View
Balance of State CoC News Update (7.14.15) view pdf
Triangle CoCs (Durham, Orange, Wake) News Update (7.6.15) view pdf
Balance of State CoC News Update (6.19.15) view pdf
Durham & Orange CoC News Update (6.17.15) view pdf
Wake CoC News Update (6.16.15)  view pdf
Tags: data, hmis