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Team Associate, Families Moving Forward

Description

 

1.  Position Title:                       -Team Associate

 

2.  Supervisor Title:                  Director of Residential and Support Services

 

Primary Areas of Service:

 

  • Supervise and Observe
  • Teach and Model
  • Support and Assist
  • Document and Report
  • Other duties as assigned

 

4.  Specific Duties:

 

  • Work 1:1 and in groups with families in the emergency housing program community and volunteers as directed by Director of Residential and Support Services, Director of Programs and Partnerships or FSCs
  • Provide role modeling and support for families in residence and on-site volunteers
  • Assist Family Services Coordinators and Programs & Partnerships Staff in the facilitation of the evening & weekend programming schedule
  • Use strengths-based strategies for relationship-building, assessment, inspiration, & direction in individual and group work with families
  • Provide primary staff coverage during early mornings, evenings, weekends, and holidays at the FMF residential facility
  • Meet all organizational and governmental reporting and documentation requirements
  • Remain current on expectations/changes
  • Perform other duties as assigned

 

Work 1:1 and in groups with members of the emergency housing program community as directed by Director of Residential and Support Services or FSC:

 

Engage in direct service activities with FMF community, such as helping prepare nutritious meals, maintaining community areas and offering guidance to promote children going to bed on time

Work with residents to problem-solve household management issues, such as chores, arranging transportation, keeping appointments, etc.,

Appropriately communicate problems and concerns to services coordinators and/or Director of Residential and Support Services

Encourage, coach and remind program participants to participate in group discussions and workshops focusing on everyday life issues. 

As appropriate lead above mentioned groups.  This will be based upon the individual employee’s experience, training and/or certifications.

 

Provide role modeling and support for families in residence:      

 

Build respectful relationships with all families in residence at Families Moving Forward

Teach, model and directly intervene to ensure the health, safety and education of ALL residents;  including direct intervention in emergencies (without risk to personal safety) and as “teachable moments” present themselves

Work with other team associates and services coordinators to assess and address issues of household management, such as shopping, completing chores with an infant or child present, and preparing and serving nutritious meals 

Mediate conflicts among residents

Involve residents in problem solving & decision making where possible and appropriate

Teach and model developmentally appropriate interactions especially those between parents and children

Discuss housing guideline violations and inappropriate behaviors with residents

Communicate with other HST staff about serious and/or recurring housing guidelines violations, resident health issues (physical, emotional and mental), and other significant observations & assessments.

 

Assist Family Services Coordinators and Programs & Partnerships Staff in the facilitation of the evening & weekend programming schedule

 

Greet and welcome volunteers; introduce them to the agency and our guests; current and alumni

Ensure smooth flow of weekend and/or evening programs, including directing guests to appropriate meeting places, welcoming and signing in volunteers and visitors

Accompany FMF residents on outings; provide staff coverage

Be available for supervision of and wrap-up with volunteers as needed

Participate in training and in-services for volunteers and/or staff

 

Meet all organizational documentation requirements

 

Complete daily documentation in the staff communication log/Shift  Summary

Complete resident-related forms as necessary, i.e. chore completion slip,

Present ideas for improving Families Moving Forward’s delivery of services, workshops, community programming, etc., to services coordinators, Program Development Coordinator &/or Director of Residential and Support Services

 

Provide primary staff coverage during early mornings, evenings, weekends, and holidays at the FMF residential facility

 

Facilitate the smooth operation of the residential facility when on duty

Remain on-site as scheduled when on duty

Report schedule changes as early as possible

Document scheduled hours worked on log sheet

Ensure coverage of your shift if unable to report at the scheduled time

 

Remain current on expectations/changes

 

Attend & participate in staff meetings, currently on Monday evenings, and periodic staff development days

Complete and submit bi-weekly time sheets

Read all documentation in TA office which may contain updates and/or advisements.

Review and respond to email correspondence

 

Perform other duties as assigned

 

Perform other duties as assigned by immediate supervisor, the executive director, or someone designated as acting in their behalf.

 

5.   Work Guidelines

 

The employee receives guidance and instruction through periodic, scheduled conferences with immediate supervisor as well as impromptu supervision when needed. In the absence of the immediate supervisor, this employee will receive immediate guidance from one of the services coordinators or designated persons acting in their behalf. In addition, this employee receives guidance and instruction through written procedures found in the Families Moving Forward Policies and Procedures Manual

All FMF team associates are expected to be able to make appropriate on the job decisions as needed; as long as they comply with all rules, guidelines and job expectations.

6.   Benefits

 

There may be access to meals during work time

 

7.   Equipment Used

 

This employee will be expected to be able drive an automobile, including the organization’s van.

The employee will maintain a valid NC Driver's License.

Employees choosing to do so may opt out of driving agency vehicles

The employee will be expected to use normal office, computer hardware and software, and other household equipment.

 

8.   Hazardous Conditions

 

This employee may be exposed to individuals with contagious diseases.

This employee may encounter situations involving physically aggressive behaviors.

 

9.   Work Hours

 

This position is expected to average working 10 - 20 hours each week. The work schedule will vary depending on the availability and schedules of other team associates.  Shifts will include early morning, late afternoon &/or evenings &/or weekend hours.

In addition, the team associates will be expected to help assure house coverage on FMF scheduled holidays. Holiday pay will be calculated at time and one-half of the regular hourly wage.

 

10.            Salary Range

 

$12.50 -$13.50 per hour depending on experience (time and a half holiday pay)

 

11.            Required Qualifications

 

Valid Driver's License

High School Diploma

Computer Literacy

 

12.            Preferred

Bachelors Degree

Bilingual (Spanish preferred)

Formerly Homeless

Case management experience

 

 

13.            Other requirements

Blood Borne Pathogens training is required when scheduled by agency

Attend First Aid/CPR certification when scheduled by agency

Must pass a criminal background check

If driving an agency vehicle, a valid driver’s license, personal auto liability insurance and;

Email confirmation from executive director confirming coverage under agency auto liability policy

 

14. To apply: Send a resume and cover letter to Families Moving Forward, Director of Residential and Support Services, 300 N. Queen St., Durham, NC 27701 or to housing@familiesmovingforwardnc.org  No calls please. Families Moving Forward is an Equal Opportunity Employer.

Starts On
July 14, 2017, 4:22 p.m.

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