North Carolina Coalition to End Homelessness


Launching July 2018

Changes to HMIS are coming soon for agencies and users in Durham, NC Balance of State, and Orange Continuums of Care (CoCs). A new Homeless Management Information System at the North Carolina Coalition to End Homelessness (HMIS@NCCEH) will be launched in July 2018!
The North Carolina Coalition to End Homelessness (NCCEH) currently provides HMIS support to the Durham, NC Balance of State, Orange, and Wake CoCs in the NC HMIS statewide network. In late 2017, the Durham, NC Balance of State, and Orange CoCs decided to leave NC HMIS and have designated NCCEH as their HMIS Lead Agency to create a new regional HMIS. This new HMIS is being created to better meet the needs identified by NCCEH and these CoCs. The map below shows the counties that will participate in HMIS@NCCEH.
Map of HMIS@NCCEH Counties

What Should I Expect? 

HMIS@NCCEH will be launched in July 2018. Here’s what to expect:
  • All training, workflows, forms, etc. will be hosted by NCCEH at
  • Users will no longer go to, the website run by MCAH, for forms or training.
  • Users will have a new ServicePoint website url to log in to.
  • All agreements (agency participation, user, and sharing agreements) will need to be signed again with NCCEH as the HMIS Lead Agency. This will be done electronically with DocuSign.
  • We want to share as much information as we can with you about the launch of HMIS@NCCEH. We’ll send emails regarding the progress at least monthly. You can also check our progress here.

    • Attend our HMIS@NCCEH Update Webinar with Executive Director Denise Neunaber Tuesday, June 26th for the latest news and timetable. Register Here!

What Should I Do Now?

  • Keep entering data into until notified to stop and switch to the new HMIS@NCCEH site (expect notice a week before the launch date).
  • HMIS Agency Administrators should fill out this form to let us know who has signature authority for your agency.
  • Make sure you’re receiving communications from the NCCEH Data Center. If this email was forwarded to you and you didn’t receive it directly from us, sign up here.
  • Ask us questions! Contact Ben Bradley, NCCEH Project Specialist. Ben will field all questions and, if needed, schedule time for you to speak with Denise Neunaber, NCCEH Executive Director. No question is too small! We want this transition to go as smoothly as possible for you and need your help to make sure we are making good decisions.

Two Regional HMIS Networks

Deciding to leave the statewide NC HMIS was not an easy decision. Read more about the decision in a message from our Executive Director, Denise Neunaber.
NC HMIS will no longer be a statewide HMIS. The departure of three CoCs means that instead of one statewide HMIS, there will now be two regional HMIS networks in North Carolina. Read a letter from the NC HMIS Governance Committee regarding the upcoming change to NC HMIS. 
View this chart to understand the key differences between the regional HMIS networks.
The map below shows the two regional HMIS networks.

Two Regional HMIS


Category: data
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