PO Box 27692
Raleigh, NC 27611
Tel: 919-755-4393

NC SOAR Caseworker Exam

Please complete the following exam to test your knowledge of SOAR caseworker values and the SSI/SSDI application process.  

SOAR Caseworker Information

Name*
Organization*
Email Address*
Phone number*

Caseworker Values

1. Mark is a 54 year old man who has an IQ of 68 and previously undiagnosed thought disorders. You receive his information from a co-worker who would like you to talk with Mark about applying for disability benefits. How would you explain disability benefits to Mark so that he can understand them? *
2. SOAR caseworkers respect and promote the right of their clients to self-determination and assist clients in their efforts to identify and clarify their goals. A caseworker may limit clients' right to self-determination under the following circumstances:*

Information Gathering

3. When helping clients apply for disability benefits, it is important to gather as much information as possible, and it often becomes necessary to ask questions about sensitive topics. Rephrase the following questions in a sensitive manner that will elicit as much information as possible (avoid jargon and the possibility of a yes/no answer). 1. "Were you ever physically abused?" 2. "Have you been diagnosed with any mental illnesses?" 3. "Have you ever had a traumatic brain injury?"*
4. Please describe your efforts to respect culture and difference when working with your clients on engagement and completion of disability applications.*

SSI/SSDI Application Process

5. For both SSI and SSDI, the date of eligibility is determined in the same way.*
6. Non-medical information and medical information are determined at about the same time by the same reviewers.*
7. Working on benefits with someone can be a tool in effective engagement.*
8. Living arrangements affect the benefit amount for SSI but not for SSDI.*
9. The new electronic application process means that SSA refuses to accept paper applications.*
10. If you become the applicant's representative using SSA-1696 form during the application process, you will also become the applicant's representative payee when he/she is approved for SSI or SSDI.*
11. If an applicant is currently using alcohol or drugs, or has a recent history of substance abuse, he/she can still be eligible for SSI or SSDI.*
12. Evaluations done in most treatment programs clearly address the criteria needed to document an individual's disability.*
13. A case manager can submit, as medical evidence, a medical summary report detailing an applicant's personal, physical, and mental health history and day-to-day functioning as long as it is co-signed by a physician or PhD psychologist.*
14. SSI and SSDI recipients will lose their benefits and health insurance within six months if they go to work.*

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