Are you a trained SOAR caseworker? If so, join the NC SOAR Dialogue Group! You'll get new information on the SOAR process and SSA, and will be eligible to attend monthly conference calls with other SOAR trained caseworkers in North Carolina. For instructions on how to join, please visit our
Dialogue Groups webpage.
NC SOAR Caseworker Password-Protected Webpages
We have created webpages with information that is only available to SOAR caseworkers who have attended a two-day training. If you are a trained SOAR caseworker and would like to access these pages, please send an email to soar@ncceh.org with the subject line "Access SOAR Webpages." (Once you have received your password, you can
view the pages after logging in to the site.)
NEW! Outreach Tool for Physicians
NC SOAR Caseworkers wear many hats in the community! One very important role is to educate physicians about the SSI/SSDI process and work with them to complete SOAR Medical Summary Reports. However, many myths about SSI/SSDI still exist in the community and the medical field. NC SOAR now has
a document to help outreach to physicians in the community! Please use this document to explain the SSI/SSDI process, the physician's role in the process, and to explain how SOAR applications are different than business as usual. If you have questions regarding this document, please contact Emily Carmody at
soar@ncceh.org.
HIPAA ComplianceQuestions
Just like the SSI/SSDI process, many myths surround HIPAA regulations. SOAR Caseworkers often encounter these myths while gathering medical records from previous treatment providers to strengthen SSI/SSDI applications. Please note, if you submit both your agency's Release of Information and the SSA-827 release to a medical records department, you able to receive records and pass them on to SSA and DDS. This is called a "Compound Authorization" under HIPAA regulations and can be found in Title 45 Part 164 Section 164.508. If you have questions about HIPAA and SOAR, please contact Emily Carmody at
soar@ncceh.org.
NEW! Changes to SSA Policy for Justice Involved Applicants
Policy Research Associates has released
a summary of the changes to SSA policy for individuals who are involved in the justice system. Applicants with open probation or parole violations will no longer have benefits suspended or applications denied based on these charges. Anyone who had benefits suspended, denied, or entered an overpayment status with SSA due to a probation or parole violation after October 24, 2006 needs to contact their local SSA office because they may be eligible for retroactive benefits!
Applicants may still have benefits suspended or denied, if they have an open felony warrant for Flight, Escape, or Flight-Escape. If you have specific questions about how an applicant's legal involvement will effect their case, please contact Emily Carmody at
soar@ncceh.org or your local SSA office.
NC SOAR Medical Records Database
In order to help NC SOAR Caseworkers find medical records for their applicants, we have created a
Medical Records Database of current contact information for medical records departments of clinics and hospitals in NC and other states. The
Medical Records Database also includes contact information for NC Local Management Entities that manage mental health, substance abuse, and developmental disorder services for their designated counties. If you have information that you would like to be added to the list, please contact Emily Carmody at
emily@ncceh.org.