North Carolina Coalition to End Homelessness

A Dollars and Cents Strategy to Reducing Frequent Use of Hospital Services

This report evaluates the outcomes of pilot projects, funded by the Frequest Users of Health Services Initiative, that were designed to address the needs of frequent users of hospital emergency departments.
The Frequent Users of Health Services Initiative (the Initiative) was a six-year, $10 million joint
project of The California Endowment and the California HealthCare Foundation, with a program
office housed at the Corporation for Supportive Housing, a national nonprofit organization
that helps communities create permanent housing with services to prevent and end
homelessness. The program office supported the grantees, oversaw the Initiativeā€™s direction,
and provided technical assistance. The Initiative was designed to promote the development
of innovative, integrated approaches to address the comprehensive health and social service
needs of frequent users of emergency departments, and decrease avoidable emergency
department visits and hospital stays. Ultimately, the Initiative aimed to relieve pressure on
overburdened systems and promote more effective use of resources.
Read the full report here.
Read a press release about the report here.
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